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Continuous Improvement Requires Data Usability According To Hertzler Systems

According to Evan Miller, co-founder of Hertzler Systems, “The other day I was showing a colleague the Data Cost / Value Matrix and describing the four aspects of data value. He made a comment that got me thinking. I was explaining the fourth aspect of data value: Data Visibility and Transparency when he said: “For my customers, transparency isn’t the key issue. The biggest issue is that they are drowning in data they can’t use. If you can make the data they already have more usable then you’re providing value.”

 

 

The more Miller thought about it, however, he realized that all four aspects of data value have to do with making data more usable.

 

Product Release and Control is the minimal, entry level approach to making data more usable. Data for product release and control validates that our products are acceptable for shipment. It may be accept/reject type data, and may be based on either measurements or some other kind of pass/fail criteria, and is based on the voice of the customer. Product release and control is necessary, but not sufficient.

 

Process Control makes data more usable because we’re relying on statistical theory to help us understand when we should react and when we should leave things alone. Process Control empowers us to react immediately to instability and unexpected variation.

 

Using data for Continuous Process Improvement makes the data even more usable. Miller asserts, “When you can close the loop on processes and drive continuous improvement, you get significant returns on your efforts. Closing the loop means being able to find hidden sources of variation and correlation between key input and key output variables.”

 

The last aspect - Data Visibility & Transparency - adds value because when data is readily visible across all levels in an organization, it changes the way people work.

 

About Hertzler Systems Inc.

 

Hertzler Systems provides seamless, accurate data acquisition solutions that drive business transformation. The company provides the leading real-time data acquisition and analytics SPC software, the GainSeeker Suite. This system is best used by lean and progressive companies, connecting with devices and other information systems, collecting data and alarming key personnel when problems arise; this technology allows organizations to analyze data for root cause problems, converting data into knowledge.

 

Hertzler Systems has been a leader in Statistical Process Control, SPC Software and Six Sigma for over twenty years, and serves a diverse customer base in service, transactional and manufacturing environments; clients include BAE Systems, Crown Audio, IDEX Corporation, McCormick & Company, Inc., Hormel Foods Corporation, Titleist & Footjoy, IDEX Corporation, and TaylorMade-Adidas Golf Worldwide. The company's software and services enable clients to connect, collect, and analyze data; building a data infrastructure for making data-driven decisions. These capabilities help clients to reduce costs, cycle time and errors, and increase profitability.

 

 

Hertzler Systems Inc., a leading provider of SPC, Operational Intelligence and Manufacturing Intelligence software, announced the launch of a company blog, "The Data Heads." This blog provides insight into the role of data in empowering business transformation, with topics that range from using Key Process Indicator (KPI) dashboards in supporting organizational change, to applying Statistical Process Control (SPC) techniques to drive variation out of any process. The blog is published at www.hertzler.com/blog/dataheads/.

 

 

Hertzler Systems Inc.

www.hertzler.com

Adrienne DePew

Communications Manager

info@hertzler.com

800.958.2709

 

About the Author

Professional Marketing Firm for the Manufacturing Community and Manufacturing Journalist to most manufacturing magazines

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